1. Warranty Card
Conditions of Warranty
preserve this Warranty Card and Cash Memo / Invoice and ensure that
they are duly stamped and signed by the Dealer. A Warranty Card or Cash
Memo / Invoice which is not stamped and signed by the dealer will be
treated as invalid.
Kalptree Storage Type Electric Water Heater is thoroughly inspected and
tested by our experts before leaving the premise. We undertake to
repair this water heater free of charge for a period of 24 months from
the date of purchase against originally defective material or
workman-ship, provided that the water heater is returned, freight paid,
by the owner to our Service Centre / Dealer also. We offer an additional
warranty for 60 months for inner container only. The provided warranty
does not include damages or defects caused by improper installation,
selection, misuse or repair done by unauthorized person.
the warranty period, the company will repair or replace any part or
parts of the product, free of charge but only in one condition when the
company satisfied that the defect is due to the usage of faulty material
or bad workman-ship.
The warranty will be conducted by the following clauses :-
1. Only the company or its authorized service agents / service centers can service / repair / attend the
Warranty is applicable for all functional parts, failing due to faulty
material or defective workmanship pertaining to the product and during
warranty period the defective part shall be repaired / replaced, as the
case may be.
All expenses incurred in collecting the unit or parts from the
companyÃÆÃ¢ÃâÃ¢â¬ÃâÃ¢â¢s authorized center or the Dealers of Kalptree as well as
the expenses incurred related to the traveling, conveyance or other
incidents of service personnel/technician will be paid by the customers.
The warranty offered herein is in lieu of all implied conditions &
warranties under the law and confined to the repair or replacement of
defective part(s) and does not cover any consequential or resulting
liability, damage or loss arising from such defect(s). In no case, the
warranty shall extend the payment or related monetary considerations
even the product is replaced or returned as a whole.
5. The warranty does not cover any corrosion, plastic and glass components adding decorative value to the product.
6. All the dispute relating to the warranty issued hereunder, shall be subject to jurisdiction of Delhi court of law.
Our warranty norms are covered under Majeure clauses. If the delivered
product is affected by any natural calamity, than the warranty become
null & void.
To avail warranty, the product should not be subject to abnormal use or
abnormal conditions, mishandling or improper storage. This warranty is
invalid in the case of given below events and warranty shall stand null
and void in the following events :-
The warranty becomes void if the above conditions are not followed.
- If the product is not utilized as per the instructions mentioned in the User Manual.
- Under any of the circumstances, the tank is not exposed to the pressure of more than 8 bars.
- If the electrical power supply voltage are not within the stipulated norms (230V AC+10%)
- Repairing done by a person other than Kalptree Service Center / Service Agent
- The serial number of the product is deleted, defaced or edited
make sure that customer's privacy on the internet is not affected by
information our website demanded you for access, how we share &
utilize that information and what options we have provided to you for
the usage of your own personal info. We suggest you to carefully read
applies to Kalptree website and all its sub domains.Collection of Personal InformationKalptree
does not demand for any kind of personal data or information like your
name, address, email address, IP address and telephone number unless the
user voluntarily provide us for feedback, registration or product
inquiries. It is up to you that you want to share the personal
identifiable information or not but by doing so you are not able to
access all the features of our website. We get your personal data in the
case of:When you directly provide us the information to register with us, send crash reports, or contact us with your personal details);When you access our website (we may collect data related to the device type, your IP address, browser, etc.)Anonymous InformationTo
identify & understand the browsing habits of users, we can
automatically collect non-personal data like referral sites. We collect
this anonymous information with the motive to study user's interests,
browsing preferences and demographics. This anonymous information is not
comes under this policy. How We Use The Information?We
give brief to the users that how we process & use the personal
information that they voluntarily provide us. We generally use your
personal information to:
- All Consumables like Anode Rod, Carbon Brush, etc. will be replaced on chargeable basis.
reserved the right to amend or modify the specifications and further at
any time, as and when retested without any prior notifications.
- Understand user's specified requirements related to products & services and respond to their questions.
- Update user's about the latest changes or modifications about the website & policies.
- Improvise our products & services.
- Contact you via phone, fax, mail or email, if provided.
- On the basis of your feedback & suggestions, improve our website's features.
- Prevention & identification of fraud and misuse of our website.
- Meet legal requirements.
are those small files that the website directly transfers to user's
computer hard drive via web browser. These cookies enable our systems to
easily recognize user's web browser and save required information.
Traffic log/cookies are used for the purpose of statistical analysis so
to determine the web pages accessed by the users most of the time. These
cookies helps us to collect information about your browser type,
hardware/software information, ISP, operating system and demographics.
We analyze data about the web page trafficking so to improve our website
as per the user's needs. As per your personal choice, you can select
browser to reject all cookies or some specified one's and can get
notifications. If you turn off the cookies on your browser there is a
possibility that our web pages may not display correctly.
professional, we make sure that all your information is secured. For the
prevention from unauthorized access or disclosure, we uses physical,
managerial and electronic ways to protect the gathered information. We
do our best to secure your personal data but you have to under this that
the information shared through unsecured channels may not be secured.
Links to other websites
website may or may not contain electronic links of other websites. This
In any case, if you wants to leave our website or click on the
electronic links of other websites, Kalptree is not responsible for the
protection of your provided information to others. You should take
Condition to Use the Website
have no right to misuse the information displaying on our website. For
example, you are trying to access our website without using the
interface and nor following the instructions provided by us. The users
are not subjected to utilize the content provided in our website without
obtaining permission from its legal owner or otherwise permitted by
Indian law. We have the right to end or suspend all the provided
services without any notice or liability. The same is applicable when
the users are not following the terms & conditions mentioned in the
per the policy, we do not give you any kind of right where you can use
any of the brands or logos displayed in our website. Please do not try
to remove or alter any of the information or details of our website.
Availing our services does not mean that we are giving you authority of
intellectual property rights in our website or its content.
Changes to the Policy
to time to know about the certain changes or modifications.
information provided on this website (www.kalptree.in), is a property
of M/S Arun Enterprises. Its a service to the public and is for general
information purposes only. It represents our views and opinions, as on
date of publication.
always our endeavor to update right and up-to-date information on our
website but we are not responsible for any kind of completeness,
reliability, suitability, accuracy or availability with respect to the
website or the products, services, graphics and information displaying
on the website for any purpose. Any information you trusted is strictly
at your own risk. We are not liable for any kind of losses or damages
comprising limitation, indirect & consequential losses arises due to
the misuse of lost data or profits or by using the website.
all the products listed on this website come under the protection of
copyright and trademark. We have the right to look into the matter of
copyright violation and do changes in the objectionable content or
remove it permanently.
this particular website, the users can also link to other websites that
are not connected with us. We do not hold any authority regarding the
type of content, nature, accuracy and availability of those websites.
The matter displaying in the links does not necessarily mean that it is
the views of the concerned company.
every single effort is made to run our website smoothly and ethically.
However, we take no responsibility for, and will not be liable for the
unavailability of website or its features due to content enhancements,
system upgradation, updation of software and site maintenance. Kalptree
is not responsible for the misuse or disclosure of user's personal
information by the third party who gathered the data without having any
We may change or discontinue any aspect of its website at any time, including, its content or features.
case there is a conflict between these terms and the additional terms,
the additional terms will control for that conflict. Terms &
conditions mentioned here shall be construed, governed and implemented
as per the Indian laws.
We hold the right to entertain or respond any kind of inquiry received from the visitors via our website.
goods through trusted vendors from China, we have a team of experts who
tests and check every item on numerous parameters, so as to make sure
that each patron gets only the best. Having a remarkable strength, these
goods are appreciated for their low power consumption features. This in
turn increases the efficiency of your households and reduces on
electricity costs by huge amounts.